Effective date: September 19, 2026
These terms describe the conditions for using the Austin Flood Damage Cleanup website. By using this site, you agree to use it lawfully and to understand that website information is general service information, not a substitute for an on-site assessment, licensed trade advice, insurance guidance, or emergency instruction from public authorities.
Service information
Austin Flood Damage Cleanup provides information about water damage restoration, flood cleanup, sewage cleanup, sewage extraction, flood restoration, sanitization, and odor control for properties in Austin and surrounding Travis County communities. Descriptions on this website are intended to help you recognize when a conversation may be useful. Actual work, availability, pricing, materials, and timing depend on the property, source of damage, safety conditions, access, and the scope agreed upon with the customer.
Emergency conditions
If water is near electrical equipment, a ceiling is unstable, sewage is actively spreading, or anyone is at immediate risk, leave the area and contact the appropriate emergency or utility authority. Calling this website’s phone number does not replace 911, fire, police, medical, utility, or building-safety services. Do not enter contaminated or structurally unsafe areas to take photographs or retrieve belongings.
Contact requests
Forms on this site are a request for communication, not a contract, work order, guarantee of response time, or promise that a particular service is available. You agree to provide accurate contact information and to describe the situation honestly. We may contact you using the phone number or email address supplied. For the fastest response to an active loss, call (512) 402-3826 rather than relying only on a form.
External websites
This site includes links to official municipal websites, the Google business profile, and other pages that Austin Flood Damage Cleanup does not operate. External links are provided for convenience and local context. We do not control their content, availability, security, privacy practices, or terms. Visiting an external website is your decision and is subject to that website’s rules.
Intellectual property and acceptable use
The written content, layout, visual design, original images, brand elements, and other materials on this website are provided for personal, informational use unless we give written permission for another use. Do not copy, scrape, republish, frame, reverse engineer, disrupt, or use the site to send spam, malware, or misleading requests. You may share a link to the site without implying endorsement or partnership.
Disclaimers and limits
The site is provided on an as-available basis. We work to keep information accurate, but we do not promise that every page is complete, current, uninterrupted, or free from errors. To the extent allowed by law, Austin Flood Damage Cleanup is not responsible for losses caused by reliance on general website information, an external website, an unavailable form, or a delay caused by conditions outside our control. Written service agreements, estimates, and applicable law govern a specific engagement.
Questions
Questions about these terms can be directed to Austin Flood Damage Cleanup at 10206 Rutland Village W, Austin, TX 78758, or by calling (512) 402-3826. We may update these terms as the website or services change. Continued use of the website after an update means you accept the revised terms.